consumption tax

In addition to the product price, you will be required to pay consumption tax.

postage

Free shipping for orders over 11,000 yen (tax included) per delivery address

Nationwide flat rate of 1,100 yen (tax included)

Delivery company

Yamato Transport *We cannot accept requests for specific delivery companies.

Application expiration date

Payment must be made within 3 days of placing your order. If payment is not received within 3 days of placing your order, we will assume that you have no intention of purchasing and your order will be automatically cancelled.

defective product

We will replace or repair any initial defects that occur within 7 days of receiving the product.

Delivery time

We will ship your order within 1-2 business days after receiving it.
*Closed every Wednesday.

If there is a delay due to bad weather, the delivery company's circumstances, or any other reason, we will notify you by email.

About payment methods

Credit card payment:
Online credit card payments are possible.

Payment methods: lump sum, installments, revolving payment *Depends on the card company.
Accepted credit cards: VISA, MASTER, JCB, AMERICAN EXPRESS, DINERS

・PAYPAL
PAYPAL is a service that allows users to easily make online payments and send and receive money between users. Since its founding in the United States in 1998, PAYPAL has been used by over 300 million people worldwide.

・Paidy
All you need is an email address and mobile phone number. No prior registration or credit card is required. No matter how many times you shop in a month, you will only pay once the following month. Your monthly usage amount will be confirmed on the 1st of the following month and you will be notified by email and SMS.

・Rakuten Pay: You can make smooth payments using your usual Rakuten ID and password. Earn and use Rakuten points! Enjoy the "easy," "secure," and "profitable" Rakuten Pay.
*Rakuten Points can only be earned when paying with Rakuten Card, Rakuten Points, or Rakuten Cash.

Smartphone payments:
Payment will be processed through the payment service "KOMOJU." We accept PayPay. Please follow the instructions on the screen to complete the payment process.

About returns

Please be sure to check that the product is not defective. If the product is defective or different from the product you ordered, please contact us within 7 days of receiving the product. We will exchange the product at our expense. If an exchange is not possible, such as for sold-out, discontinued, or limited edition items, we will refund the product price and cash-on-delivery fees after you return the product at our expense.

We cannot accept returns, exchanges, or cancellations of orders due to customer convenience.

Please also note that we cannot accept returns or exchanges in the following cases:

・Products that have been delivered more than 8 days ago ・Products that have been used by the customer ・Products that have been damaged or soiled by the customer ・Products that have been modified or repaired by the customer ・If the product box, tag, instruction manual, or other accessories have been soiled, damaged, or lost

All of the products we handle meet the quality standards of the manufacturer and the inspection standards of our authorized domestic distributors.

OVERSEAS

ABOUT OVERSEAS ORDER

SERVICES

We can send your order by EMS(Express Mail Service).Shipments within Japan will be delivered by YAMATO TRANSPORT Co.,ltd. Deliveries are dispatched within 1-3 days of receiving your order. There may be cases where deliveries are delayed or specific countries and regions cannot be delivered to due to factors out of our control. LAFUNQUE not responsible for any delays or damage caused by the courier or customs agencies. All first time purchases using a credit card require BILLING INFORMATION CONFIRMATION, and will not be dispatched until confirmation in complete.

SHIPPING COST

ALL DELIVERIES

ASIA 3,500 YEN

AUSTRALIA, OCEANIA, NORTH AMERICA, CENTRAL AMERICA 5,500YEN

EUROPE 6,500 YEN

SOUTH AMERICA and AFRICA 8,000YEN

*In some cases, due to the size or weight of particular item(s) in an order, additional shipping charges may apply. In these circumstances, customers will be notified via email and asked to pay additional shipping and handling charges.

TAXES & DUTIES

All International deliveries are exempt from Japanese consumption tax. For deliveries shipped within Japan, a 10% consumption tax fee will be added.

When ordering goods from LAFUNQUE internationally, your order may be subject to import duties and/or taxes. LAFUNQUE is not responsible for any charges incurred in the recipient's country from customs, duties or taxes. LAFUNQUE has no control over these charges and cannot tell you in advance what the cost of duties will be. If you would like to know how much your duties will be on an order, please contact your local customs office.

NO REFUNDS

All sales are final, and the LAFUNQUE does not offer any money-back guarantees. You recognize and agree that you shall not be entitled to a refund for any purchase under any circumstances. Please check the product details before purchase.

Distributor

LAFUNQUE

Sales Manager

Naoto Sai

Seller address

1-12-12-2F Nakanohashi-dori, Morioka City, Iwate Prefecture, 020-0871

Seller Contact

Email address: info@lafunque.com
Phone number: 019-619-0828