① 1% back on product purchases (1 point = 1 yen when used)

Get 1% of the product price back in points.
These points can be used for future purchases.

*Points are valid for one year.
*Point services are only available when logged in.
*Points will be credited after the product has been shipped.
**You can check your current points in your account under Profile.

② Invitation to members-only sales.

You will be invited to "Members-only Pre-sales" which take place earlier than regular sales.

Consumption Tax, Shipping, etc.

Consumption Tax

Consumption tax will be charged in addition to the product price.

Shipping Fee

Free shipping for orders of 16,500 yen (tax included) or more per delivery address.

Nationwide flat rate of 1,100 yen (tax included)

*Revised 2026/2

Delivery Company

Yamato Transport (Takkyubin, Nekoposu)
*You cannot specify the shipping method or delivery company.

Order Validity Period

Orders are valid for 3 days after placement. If payment is not received within 3 days of the order, the order will be automatically canceled, assuming no intent to purchase.

Delivery Time

We will ship within 1-2 business days after receiving your order.
*Wednesdays are regular holidays. 

⇨Same-day shipping is available if possible. If you are in a hurry, please contact us by phone (019-619-0828) or CONTACT.

In case of delays due to bad weather, courier circumstances, or any other reason, we will notify you by email.

Estimated arrival times

Hokkaido	1-2 days
Tohoku・Kanto	1 day
Hokuriku・Chubu・Kinki・Chugoku・Shikoku	2 days
Kyushu	3 days
Okinawa	Please inquire separately

Returns, exchanges, and defective products

Upon arrival, please be sure to check the product for any defects.

In the unlikely event that a product is defective or differs from your order, please contact us within 7 days of product arrival.

We will replace the item at our shipping expense. If the item is sold out, discontinued, or limited edition and cannot be replaced, we will refund the product price and cash-on-delivery fee after you return the item at our shipping expense.

*Refunds will be processed using the same payment method as the original purchase.

Once an order is confirmed, we do not accept returns of products due to customer convenience, regardless of whether it has been shipped or not.

Additionally, returns or exchanges will not be accepted in the following cases. Please be aware of this in advance.

・Products that have been 8 days or more since arrival
・Products that have been used by the customer
・Products that have been damaged or soiled by the customer
・Products that have been processed or repaired by the customer
・If the product, its original box, tags, instructions, or other accessories are soiled, damaged, or lost

・Perfumes, detergents, deodorizers, underwear, etc. (for safety and hygiene reasons)

All products handled meet the manufacturer's quality standards and also the inspection standards of domestic authorized distributors.

Payment Methods

Credit Card Payment
Online credit card payment is available.
Payment methods: Lump sum, installments, revolving (varies by card company)
Accepted card companies: VISA, MASTER, JCB, AMERICAN EXPRESS, DINERS

PAYPAL
PAYPAL is a service that allows easy online payments and transfers between users. Established in the U.S. in 1998, over 300 million people worldwide currently use PAYPAL.

Paidy Postpay
Available with just an email address and mobile number. No prior registration or credit card required. No matter how many times you shop in a month, payments are consolidated into one lump sum the following month. The total amount used for the month is finalized on the 1st of the following month and you will be notified by email and SMS.

*About Paidy https://paidy.com/payments/

Rakuten Pay
You can make smooth payments using your usual Rakuten ID and password. Earn and use Rakuten Points! Please use Rakuten Pay for "easy," "safe," and "great value." 
*Rakuten Points are only earned when paying with a Rakuten Card, Rakuten Points, or Rakuten Cash.

Smartphone Payments: PayPay, Merpay
Payment will be processed through the "KOMOJU" payment service. Please follow the instructions on the screen to complete the procedure.

 

FOR OVERSEAS / ABOUT OVERSEAS ORDER

SERVICES

We can send your order by EMS(Express Mail Service).Shipments within Japan will be delivered by YAMATO TRANSPORT Co.,ltd. Deliveries are dispatched within 1-3 days of receiving your order. There may be cases where deliveries are delayed or specific countries and regions cannot be delivered to due to factors out of our control.  LAFUNQUE not responsible for any delays or damage caused by the courier or customs agencies. All first time purchases using a credit card require BILLING INFORMATION CONFIRMATION, and will not be dispatched until confirmation in complete.

SHIPPING COST

ALL DELIVERIES

ASIA 3,500YEN

AUSTRALIA, OCEANIA, NORTH AMERICA, CENTRAL AMERICA 5,500YEN

EUROPE 6,500YEN

SOUTH AMERICA and AFRICA 8,000YEN

*In some cases, due to the size or weight of particular item(s) in an order, additional shipping charges may apply. In these circumstances, customers will be notified via email and asked to pay additional shipping and handling charges.

TAXES & DUTIES

All International deliveries are exempt from Japanese consumption tax. For deliveries shipped within Japan, a 10% consumption tax fee will be added. 

When ordering goods from LAFUNQUE internationally, your order may be subject to import duties and/or taxes. LAFUNQUE is not responsible for any charges incurred in the recipient's country from customs, duties or taxes. LAFUNQUE has no control over these charges and cannot tell you in advance what the cost of duties will be. If you would like to know how much your duties will be on an order, please contact your local customs office.

NO REFUNDS

All sales are final, and the LAFUNQUE does not offer any money-back guarantees. You recognize and agree that you shall not be entitled to a refund for any purchase under any circumstances. Please check the product details before purchase.

 

Specified Commercial Transaction Law

Seller

LAFUNQUE

Sales Manager

Naoto Sai

Seller's Address

1-12-12-2F Nakanohashidoori, Morioka City, Iwate Prefecture 020-0871

Seller's Contact Information

Email address: info@lafunque.com
Phone number: 019-619-0828