Consumption tax

In addition to the product price, you will be required to pay consumption tax.

postage

Nationwide flat rate of 1,100 yen (tax included)

Free shipping for orders over 16,500 yen (tax included) per delivery address

Delivery company

Yamato Transport * We cannot accept requests for specific delivery companies.

Application expiration date

Payment must be made within 3 days of placing your order. If payment is not received within 3 days of placing your order, we will assume that you have no intention of purchasing the item and your order will be automatically cancelled.

Defective Products

If a product is defective within 7 days of arrival, we will replace or repair it.

Delivery time

We will ship your order within 1-2 business days after receiving it.
*Closed every Wednesday.

If there is a delay due to bad weather, circumstances of the delivery company, or any other reason, we will notify you by email.

Payment Method

Credit card payment:
Online credit card payments are possible.

Payment methods: lump sum, installments, revolving payment *Depends on the card company.
Accepted credit cards: VISA, MASTER, JCB, AMERICAN EXPRESS, DINERS

・PAYPAL
PAYPAL is a service that allows users to easily make online payments and send and receive money between users. Since its establishment in the United States in 1998, more than 300 million people around the world use PAYPAL.

・Paidy
All you need is an email address and mobile phone number. No prior registration or credit card is required. No matter how many times you shop in a month, you will only pay once the following month. The amount you spend for that month will be confirmed on the 1st of the following month and you will be notified by email and SMS.

・Rakuten Pay: Use your usual Rakuten ID and password for smooth payments. Earn and use Rakuten points! Use Rakuten Pay for easy, secure, and great deals.
*Rakuten Points can only be earned when paying with Rakuten Card, Rakuten Points, or Rakuten Cash.

Smartphone payments:
Payment will be made through the payment service "KOMOJU". You can use PayPay at our store. Please follow the instructions on the screen to complete the payment process.

Returns Policy

Please make sure to check that the product is not defective. If the product is defective or different from the product you ordered, please contact us within 7 days of receiving the product. We will exchange the product at our own expense. If the product is sold out, discontinued, or limited edition and cannot be exchanged, we will refund the product price and cash on delivery fee after you return the product at our expense.

We cannot accept returns, exchanges, or cancellations of orders due to customer convenience.

Please note that we cannot accept returns or exchanges in the following cases:

・Products that have been delivered more than 8 days ago ・Products that have been used by the customer ・Products that have been damaged or soiled by the customer ・Products that have been modified or repaired by the customer ・If the product box, tag, instruction manual, or other accessories are soiled, damaged, or lost

All of the products we handle meet the quality standards of the manufacturer and the inspection standards of domestic authorized distributors.

OVERSEAS

ABOUT OVERSEAS ORDER

SERVICES

We can send your order by EMS(Express Mail Service).Shipments within Japan will be delivered by YAMATO TRANSPORT Co.,ltd. Deliveries are dispatched within 1-3 days of receiving your order. There may be cases where deliveries are delayed or specific countries and regions cannot be delivered to due to factors out of our control. LAFUNQUE not responsible for any delays or damage caused by the courier or customs agencies. All first time purchases using a credit card require BILLING INFORMATION CONFIRMATION, and will not be dispatched until confirmation in complete.

SHIPPING COST

ALL DELIVERIES

ASIA 2,900YEN

AUSTRALIA, OCEANIA, NORTH AMERICA, CENTRAL AMERICA 5,000YEN

EUROPE 6,000 YEN

SOUTH AMERICA and AFRICA 8,000YEN

*In some cases, due to the size or weight of particular item(s) in an order, additional shipping charges may apply. In these circumstances, customers will be notified via email and asked to pay additional shipping and handling charges.

TAXES & DUTIES

All International deliveries are exempt from Japanese consumption tax. For deliveries shipped within Japan, a 10% consumption tax fee will be added.

When ordering goods from LAFUNQUE internationally, your order may be subject to import duties and/or taxes. LAFUNQUE is not responsible for any charges incurred in the recipient's country from customs, duties or taxes. LAFUNQUE has no control over these charges and cannot tell you in advance what the cost of duties will be. If you would like to know how much your duties will be on an order, please contact your local customs office.

NO REFUNDS

All sales are final, and the LAFUNQUE does not offer any money-back guarantees. You recognize and agree that you shall not be entitled to a refund for any purchase under any circumstances. Please check the product details before purchase.

Distributor

LAFUNQUE

Sales Manager

Naoto Sai

Seller address

〒 020-0871 1-12-12-2F Nakanohashi-dori, Morioka City, Iwate Prefecture

Seller Contact

Email: info@lafunque.com
Phone number: 019-619-0828